Features
Discover everything Alojalu offers to manage your vacation rental business across Latin America.
Properties
Complete management of your property inventory. Step-by-step creation wizard, drag & drop images, advanced categorization, and full control of amenities, policies, and seasonal availability.
Full property CRUD
Create, edit, duplicate, and delete properties with all their attributes: location, capacity, accommodation type, amenities, cancellation policies, and seasonal pricing. The guided wizard allows completing each property in clear, validated steps.
Image gallery with drag & drop
Multiple image upload with drag & drop support. Automatic format validation (JPEG, PNG, WebP, GIF) and size check (max 5MB). Photo reordering, main image selection, and the option to add images via external URL.
Categorization and accommodation types
Classify properties by type (house, cabin, apartment, estancia, hostel), category (budget, standard, premium, luxury), and customizable tags. Facilitates search and filtering in the public marketplace.
Amenity selector with categories
Over 40 amenities organized by category (general, kitchen, entertainment, outdoor, security, services) to fully describe each property. Visual checklist-style selector with optimized scrolling.
Season and pricing configuration
Define seasons (high, mid, low, special) with customizable dates and differentiated pricing per season. Support for nightly, weekly, and monthly rates with a base rate and additional guest surcharge.
Advanced fields and customization
Additional fields such as surface area in m², exact room count, restrictions (pets, smoking, events), customizable Check-in/Check-out times, house rules, and included services. All configurable from the creation wizard.
Favorites and saved searches
Guests can save properties as favorites and save searches with custom filters to receive alerts when new properties matching their criteria are published. Complete API for managing favorites and saved searches.
Bookings
Comprehensive booking management system with real-time availability control, automatic confirmation, status tracking, and seamless guest communication throughout the entire booking lifecycle.
Complete booking management
Create, edit, cancel, and delete bookings with full control over Check-in and Check-out dates, guest count, assigned property, client, total amount, and notes. Complete change history and audit trail.
Booking states and workflow
Complete state flow: pending, confirmed, in progress, completed, cancelled, no-show. Controlled transitions with automatic validations. Automatic notifications on state changes to keep all parties informed.
Real-time availability check
Instant availability lookup for any property within a given date range. Dedicated API that cross-references existing bookings with calendar blocks to return precise availability, including estimated pricing for the period.
Duplicate booking detection
Automatic duplicate booking detection system that verifies date overlap for the same property and client. Prevents double-booking errors and alerts the operator before confirmation.
Bulk operations
Bulk actions on multiple bookings simultaneously: confirm, cancel, status change, and export. Ideal for efficiently managing high booking volumes during peak seasons.
Calendar
Comprehensive visualization of bookings, availability, and blocks in an interactive calendar format. Visual management of slots, synchronization with existing bookings, and occupancy control per property.
Interactive calendar view
Visual calendar displaying all bookings for one or multiple properties with color-coded statuses. Monthly navigation, date range selection, and quick occupancy overview. Intuitive interface for visual planning.
Date blocking
Block specific dates for maintenance, repairs, personal use, or events. Blocks automatically reflect in public availability and the booking calendar, preventing conflicts.
Calendar API for integrations
REST endpoints to query and modify the calendar for any property. Includes fetching bookings by range, creating blocks, and synchronization with external applications like Google Calendar or iCal.
Clients
Centralized client directory with complete interaction history, bookings, communications, and preferences. Contact data management and detailed profile for each guest.
Client directory
Complete client database with name, email, phone, ID document, country of origin, and personal notes. Quick search by any field and advanced filters to segment your audience.
Booking history per client
Quick access to all past and future bookings for each client, including amounts, dates, properties, and statuses. Guest profile with visit frequency statistics, cumulative spending, and preferred properties.
Advanced client search
Search by name, email, or phone with partial match support and combined filters. Dedicated API allowing external integrations to query client information securely and efficiently.
Payments & Billing
Comprehensive payment, billing, and collection method management. Transaction tracking, receipt generation, and complete financial control for each booking.
Payment tracking
Record and track all payments associated with bookings: deposits, partial payments, full payments, and refunds. Payment states (pending, partial, completed, refunded) with complete transaction history.
Payment methods
Configuration of accepted payment methods: bank transfer, credit/debit card, cash, Mercado Pago, and others. Bank details and owner collection preferences.
Invoicing and receipts
Generate payment receipts and invoices for each transaction. Amount details, concepts, taxes, and fiscal data. PDF export for delivery to guests or for accounting purposes.
Expenses
Detailed control of operational expenses per property. Recording of maintenance, services, taxes, and other costs with categorization and financial report generation.
Expense recording
Create and manage expenses associated with properties: maintenance, cleaning, services (electricity, water, internet), taxes, insurance, platform commissions, and others. Fields for amount, date, category, supplier, and receipt.
Expense categorization
Predefined and customizable categories to organize expenses: maintenance, cleaning, services, taxes, insurance, marketing, commissions, improvements. Facilitates cost analysis by type and identification of savings opportunities.
Bulk operations and duplicates
Bulk actions on expenses (deletion, export) and quick duplication of recurring expenses such as monthly services. Ideal for efficiently managing costs across multiple properties.
Reviews
Complete review and rating system with management, owner responses, moderation, and satisfaction analysis. Boosts guest confidence and improves online reputation.
Review management
Receive, view, and manage guest reviews with star ratings and detailed comments. Full review CRUD with controlled editing and deletion by moderators.
Owner responses
Property owners can respond to each review individually, thanking positive comments or addressing concerns. Responses are publicly visible and contribute to marketplace transparency and trust.
Bulk review operations
Efficient moderation with bulk actions: approve, reject, highlight, or delete multiple reviews simultaneously. Filter by rating, date, property, and status for agile management.
Satisfaction analysis
Aggregated rating metrics by property, owner, and period. Identification of satisfaction trends, best and worst performing properties, and automatic alerts when a negative review requires immediate attention.
Communications
Integrated messaging channel, multi-channel notifications, customizable templates, and WhatsApp support. Keep guests, owners, and team informed and connected at all times.
Integrated messaging
Internal messaging system between guests and owners with conversation history per booking. Real-time notifications, unread message indicator, and archive of past conversations for future reference.
Multi-channel notifications
Automatic notifications via email, push, and in-platform for key events: new booking, confirmation, Check-in, Check-out, review, cancellation. Complete notification history with delivery status.
Notification templates
Email and notification template editor with dynamic variables (guest name, property, dates, amounts). Predefined templates for each booking lifecycle event, customizable with your own branding.
WhatsApp integration
Automatic notification delivery via WhatsApp Business API: booking confirmation, Check-in reminder, arrival instructions, and post-stay survey. Direct communication channel with guests on the most-used platform in Latin America.
Automations & Tasks
Workflow automation engine and task management. Automate repetitive processes, schedule reminders, and assign tasks to your team to operate more efficiently.
Automation engine
Create automation workflows with triggers (system events) and automatic actions: send notification, change status, create task, update property. Configurable rules without programming knowledge required.
Task management
Task system with team member assignment, priorities, due dates, and statuses (pending, in progress, completed). Linking to properties and bookings for contextual tracking of operational work.
Automatic reminders
Schedule automatic reminders for the team and guests: Check-in reminder 24h before, post-stay review request, pending task alerts, subscription renewal, and other recurring events.
Reports & Analytics
Dashboards with key metrics, detailed reports by module, and data export. Make informed decisions with real-time information about your rental business performance.
Dashboard with KPIs
Main panel with key performance indicators: occupancy, revenue, monthly bookings, active properties, average rating, and comparative trends with previous periods. Graphical visualization with evolution charts.
Property-level statistics
Detailed reports per property: occupancy, cumulative revenue, booking count, average rating, reviews received, and comparison with other inventory properties. Selectable period data.
Financial reports
Income, expense, and profitability reports globally and per property. Breakdown by expense category, income vs. expense comparison, profit margin, and projections based on historical data.
Data export
Export any entity (properties, bookings, clients, expenses, reviews) in CSV and Excel formats. Parameterizable export API with filters, selectable columns, and date ranges for external analysis.
Marketplace & SEO
Public marketplace with advanced search, SEO-optimized pages, and site content management. Position your properties on Google and attract more organic guests.
Advanced marketplace search
Search engine with multiple filters: location, dates, price range, accommodation type, capacity, amenities, minimum rating. Sorting by relevance, price, rating, and distance. Fast and precise search experience.
Comprehensive SEO optimization
Pages generated with Open Graph metadata, structured JSON-LD (BreadcrumbList, Organization, WebSite, Property, Review), XML sitemap, optimized robots.txt, canonical URLs with multi-language alternates. Everything to maximize search engine positioning.
Site content management
Public site content editor: homepage texts, informational pages, privacy policy, terms and conditions. Language-specific content customization (Spanish, English, Portuguese) without development needed.
Tourist destination pages
Dedicated pages for each Uruguayan tourist destination (Punta del Este, Montevideo, Colonia, Rocha, etc.) with available properties, tourist information, and optimized SEO. Attracts segmented organic traffic by destination.
Administration
User, role, permission, staff, subscription, and general system configuration management. Complete platform control with differentiated roles and action auditing.
Roles and differentiated permissions
Role system (Super Admin, Owner, Manager, Client) with granular permissions controlling access to each feature. Owners can manage their properties, managers handle bookings, and clients access the marketplace and their bookings.
Identity impersonation
Super Admins can impersonate any user to diagnose issues, assist with platform usage, or verify the user experience. Complete audit log for each impersonation session.
Staff management
Team directory with roles, permissions, and property assignments. Differentiated access control: staff can only see properties assigned to them. Ideal for management teams with multiple properties.
Plans and subscriptions
Subscription system with plans (Free, Basic, Pro, Enterprise) defining limits for properties, bookings, and available features. Owners and super admins have no plan restrictions for maximum flexibility.
Content moderation
Moderation panel to review and approve user-generated content: reviews, property photos, reported messages. Approval/rejection workflow with user notifications and moderator logging.
Security and authentication
JWT and next-auth authentication, social login (Google, Facebook, Twitter), API rate limiting, security headers, XSS protection, input validation, password hashing, and email verification. Compliance with web security best practices.
Configurable user profile
Each user can configure their profile: avatar, personal data, language and currency preferences, notifications, and privacy. Password change and email verification. Social login integration for quick access.
Guided onboarding
Welcome flow for new owners that guides them step by step through account setup, first property creation, and marketplace publication. Maximizes adoption and reduces time to value.