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    Communications

    4 Features

    Integrated messaging channel, multi-channel notifications, customizable templates, and WhatsApp support. Keep guests, owners, and team informed and connected at all times.

    1

    Integrated messaging

    Internal messaging system between guests and owners with conversation history per booking. Real-time notifications, unread message indicator, and archive of past conversations for future reference.

    2

    Multi-channel notifications

    Automatic notifications via email, push, and in-platform for key events: new booking, confirmation, Check-in, Check-out, review, cancellation. Complete notification history with delivery status.

    3

    Notification templates

    Email and notification template editor with dynamic variables (guest name, property, dates, amounts). Predefined templates for each booking lifecycle event, customizable with your own branding.

    4

    WhatsApp integration

    Automatic notification delivery via WhatsApp Business API: booking confirmation, Check-in reminder, arrival instructions, and post-stay survey. Direct communication channel with guests on the most-used platform in Latin America.

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